Shipping policy

Shipping Policy

Processing Time
Orders are processed within 1–4 business days.

Shipping Time
Estimated delivery time is 7–15 business days depending on location.

Tracking
Tracking information will be provided once your order has shipped.

Delays
Shipping times are estimates and may be affected by:

  • Carrier delays
  • Customs processing
  • High demand periods

Velcura™ is not responsible for delays once the package is in transit.

Incorrect Address
Customers are responsible for entering the correct shipping address. We are not responsible for lost packages due to incorrect information.